Terms and Conditions
Quantas Bathrooms Terms and Conditions of sale and delivery
When you make an order with Quantas uk .com. You agree to these terms and conditions. Quantas Bathrooms. reserves the right to amend, alter, or update these terms and conditions at any time.
Orders
Quantas Bathrooms reserve the right to refuse any order for any reason. All specifications, sizes and technical details given to you through sales literature or personal communication are accurate to the best of our knowledge, but we cannot accept liability for inaccuracies.
Refunds, Returns and Cancellation
You may cancel your order at any time before the order is dispatched, and a full refund will be provided. If you are not happy with your purchase on arrival you may return it for a credit against other goods or a full refund within 28 days of delivery, subject to the following conditions:
1) Goods must be in their original condition and in their original box and packaging. Any opened packaging must be resealed for collection
2) You are responsible for handing the the goods over to the collection courier in perfect condition.
3) A refund will only be issued after goods have been inspected and are deemed to be in a saleable condition. These conditions do not apply to damaged goods, please see below.
Delivery of Goods
Delivery dates are approximate and no liability can be accepted for late deliveries. Our carriers are only insured to deliver to ground floor locations; they will not carry any items upstairs. If you require goods to be carried upstairs, please let us know and we will try to arrange it.
Goods will not be left if there is no one available to receive them. If goods have to be redelivered because no one is available on the agreed delivery date there will be an additional charge made. If the order is cancelled after an unsuccessful delivery attempt, the delivery charge will not be refunded.
Checking Goods for Damage
You agree to open all boxes and remove protective packaging and advise us of any damage within 3 days of delivery. Any transit damage must be detailed on the carrier's delivery note at the receipt of delivery. Our carriers will require that you sign for goods in good condition on delivery, it is vital that somebody is there between 9am and 6pm to receive and inspect the goods on the delivery date arranged.
Warranty
Your item will be covered by the manufacturer's warranty. In cases of warranty it is very important for us to know what exactly the problem is with your item. Please give us an exact description of your problem when you write to us. Please note that there is no warranty on items that have not been correctly used or installed by a professional.
Please keep the invoice of the installation, as we cannot handle cases of warranty without it. We are unable to cover postage costs for the return of damaged items. It is in our discretion whether we replace the item, repair it, or offer a refund. If an item is sent back to us, and proves not be a case of warranty, then the consumer will be charged with the postal fees both ways as well as the fees for our technical examination of the item. WE DO NOT ACCEPT ITEMS THAT ARE SENT TO US WITHOUT OUR CONSENT OR VIA COD.
Pricing Errors
We reserve the right to refuse or cancel any order for goods shown at an incorrect price on the website or quoted at an incorrect price in communications.
Statutory Rights
None of the above Terms and Conditions affect your statutory rights as a consumer.
Quantas Bathrooms
Opening Hours
Sun/Mon: Closed
Tue - Fri: 10am - 5pm
Sat: 10am - 4pm
Disabled Access
